CRM Platform

Sat Sep 26, 2020

Category
by Julian Smith Sat Sep 26, 2020

Are you thinking about implementing a Customer Relationship Management (CRM) platform in your business? Let's look at how Melbourne Digital can help.

Photo by Headway via Unsplash

Digital Transformation involves improving information flows and manangement throughout all touch points with your customer base. A cornerstone for this approach is based on our Customer Relationship Management (CRM) platform.

A cornerstone for this approach is based on our Customer Relationship Management (CRM) platform.

Customer relationship management (CRM) is a technology for improving all of your businesses relationships and interactions with your existing customers and prospective customers. The purspose is enhancing business relationships to grow your business. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

When to implement a CRM in your business

When people talk about CRM, they are usually referring to a CRM system, a tool that helps with contact management, sales management, agent productivity, and more. CRM tools can now be used to manage customer relationships across the entire customer lifecycle, spanning marketing, sales, digital commerce, and customer service interactions.

A CRM solution helps you focus on your organization’s relationships with individual people — including customers, service users, colleagues, or suppliers — throughout your lifecycle with them, including finding new customers, winning their business, and providing support and additional services throughout the client relationship.

...
Julian Smith
@jsmith_dev

🇦🇺🇨🇳🇺🇸💻 Julian Smith, Partner/Fund Manager @mainstvent, CIO @blockfreight, CTO @melb_digital, CEO @bitcoinbankone, Tech Entrepreneur & Libertarian.

Leave a comment